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Our Commitment: Delightful Shopping and Satisfaction
We are dedicated to providing a delightful shopping experience and ensuring your satisfaction with every purchase. We stand behind the quality of our kosher wines and want you to be thrilled with your order.
Hassle-Free Returns and Exceptional Service
- Returns: We're happy to accept returns on unopened bottles in their original condition within ten days of delivery. Please note that all returns will incur a 15% restocking fee, and the refund will be issued to the original form of payment. Gift cards, shipping costs, and wine-tasting event tickets are non-refundable.
- Damaged Packages: Our customer service team is here to assist you if you receive a damaged package. Contact us at (954) 408-3347 or email us at firstname.lastname@example.org, and we'll promptly address the issue.
Please note that our Satisfaction Guarantee applies to the quality of our wines and your overall shopping experience. While we cannot refund or replace items based on personal taste or preference, we encourage you to explore our tasting notes, descriptions, and customer reviews to make an informed purchase decision.
At Kosher Wine Warehouse, we are dedicated to your satisfaction and aim to make every interaction with us positive. Shop with confidence, knowing we are dedicated to providing you with exceptional service and a delightful wine-buying experience.